70 Stonecot Hill, Sutton, Surrey, SM3 9HE

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Telephone: 0203 904 3331 ( Out of Hours: 111 )

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General Patient Information

How to Make a Complaint

Most problems can be sorted out quickly and easily, often at the time they arise with the personconcerned and this may be the approach you try first.

Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably in writing as soon as possible after the event and ideally within a few days, as this helps us to establish what happened more easily.

To continue reading please download our Complaints Leaflet.

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Sutton Clinical Commissioning Group

The James O'Riordan Medical Centre is one of several practices that make up Sutton Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.suttonccg.nhs.uk.

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Average Published Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practice at James O'Riodan in the last financial year was £75,392 before tax and national insurance.

This is for 3 full time GPs and 1 Salaried GP and 1 locum who worked in the practice for more than 6 months.