70 Stonecot Hill, Sutton, Surrey, SM3 9HE

Online: Contact Us Online
Telephone: 0203 904 3331 ( Out of Hours: 111 )

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Urgent Problems & Out of Hours


Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

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Injuries

The surgeries are equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the following hospital:

St Helier Hospital and Queen Mary's Hospital for Children, Carshalton, Surrey, SM5 1AA.
Telephone: 020 8296 2000

Also in the event of poisoning or overdose the attend A&E

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Urgent Problems during Surgery Hours

Please Telephone 0203 904 3331 as early as possible during our surgery opening hours.

The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.

Urgent appointments are to discuss one problem only, and we are unable to guarantee that you will be able to see the clinician of your choice.

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GP Services Extended Access

Sutton GP Services are providing extra appointments in the evenings and weekends for patients who live within the London Borough of Sutton.

Appointments are available from 18:30 to 20:00, Monday to Friday, and 08:00 to 20:00, Saturday and Sunday, including bank holidays.

You can book an appointment by calling the surgery on 0203 904 3331. Speak to our reception staff for more information.

If the practice is closed and you need a GP or Nurse appointment (on weekends only), then please ring 07578 813 838 or 07479 819 677 for an appointment. You can also contact the out-of-hours service SELDOC on 020 8693 9066 or NHS 111. They will also be able to book an appointment for you with a GP should the practice be shut and there are no appointments available at the Extended Access Service.

More information is available on the Sutton GP Services website.

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How to Get Help when the Surgery is Closed

If you have an urgent medical problem outside normal surgery hours  (our opening times can be found here), and you need help fast, but it is not life threatening CALL 111. Available 24 hours a day, 365 days a year.

NHS 111

What to do when my Medical Practice is closed:

  • If you need medical help fast but it’s not an emergency call 111
  • If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When to call 111

  • You think you need to go to A&E or to another NHS urgent care service
  • The surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

When to all 999

  • Call 999 for life-threatening emergencies such as:
  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

During normal practice opening hours the practice remains your first point of contact for all routine requests.

More information about NHS 111 can be obtained from NHS choices at www.nhs.uk/111

Please only visit the A&E department if it is an emergency.