111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Self Care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?

By treating yourself at home you could save a trip to the surgery and free up time for the GPs to see patients with more serious health problems.

Read about some of the most effective home treatments on the NHS website for:

1.    Back pain

2.    Dermatitis

3.    Heartburn and indigestion

4.    Nasal congestion (blocked nose)

5.    Constipation

6.    Migraines

7.    Coughs

8.    Acne

9.    Sprains and strains

10.Headaches

Visit the NHS website

Antibiotics

Each year 25% of the population visit their GP for a respiratory tract infection (eg sinus, throat or chest infection). These are usually caused by viruses.

For patients who are otherwise healthy, antibiotics are not necessary for viral infections.

These infections will normally clear up by looking after yourself at home with rest, plenty of fluids and paracetamol.

Ear infections typically last 4 days

89% of cases clear up on their own

A sore throat typically lasts 7 days

40% of cases clear up after 3 days and 90% after 7 days without antibiotics

Sinusitis typically lasts 17 days

80% clear up in 14 days without antibiotics

Cough/bronchitis typically lasts 21 days

Antibiotics reduce symptoms by only 1 day

Antibiotics only work for infections caused by bacteria.

Taking unnecessary antibiotics for viral infections should be avoided because they may not be effective next time you have a bacterial infection.

Patients with long-term conditions such as asthma, diabetes and COPD are eligible for flu and pneumococcal vaccinations. Ask at reception for more information.

Medicine cabinet

You can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home.

We suggest you keep the following:

Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)

Mild laxatives

Anti-diarrhoeal medicines

Rehydration mixture

Indigestion remedy (for example, antacids)

Travel sickness tablets

Sunscreen – SPF15 or higher

Sunburn treatment (for example, calamine)

Tweezers and sharp scissors

A thermometer

A selection of plasters, non-absorbent cotton wool, elastic bandages and dressings

Remember:

Keep the medicine chest in a secure, locked place out of reach of small children

Always read the instructions and use the suggested dose

Watch expiry dates – don’t keep or use medicines past their sell-by date

Take all unwanted and out-of-date medicines back to the pharmacy

Other NHS services

As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment.

You can ask your local pharmacist about lots of health issues, including when to visit your GP. And there’s no need for an appointment.